Billing FAQs
Why am I Getting Two Charges from BRM on Certain Months?
Big Rig Media Provides two levels of support to WordPress Customers, Website Hosting and Worry-Free WordPress Maintenance. Here is the breakdown:
1. WEBSITE HOSTING
Cost: $25 per month, billed on a quarterly basis at $75 per quarter
- March 30th: $75
- June 30th: $75
- September 30th: $75
- December 30th: $75
Our premium website hosting services are on a secure network, not open to the public, with 99% uptime. This means you experience near perfect reliability. We provide 24/7 US-based technical support, along with cloud scalability to meet your business demands.
2. WORRY-FREE WORDPRESS MAINTENANCE
Cost: $75 per month, billed monthly
Our team consistently updates your core framework and your plugins to insure optimal 24/7 performance without interruption. Our state-of-the-art intrusion detection system makes sure your site is being scanned on a daily basis for unwanted viral attacks and security breaches. What’s more, you receive on-going detailed reports which outline your site’s performance, security and activity.
So, for those of you who have a WordPress website, you will receive two separate bills from Big Rig Media during the months listed above, that includes both Web Hosting and Worry-Free WordPress Maintenance, totaling $150.
Should you have any further questions, feel free to give us a call at (866) 524-4744.